Clarity, craftsmanship, and care—done the right way.

Sometimes the biggest difference between a good experience and a great one comes down to how clearly we communicate expectations—and then how carefully we follow through.

This week at Border to Border, Claire Stewart of Top Treatment Drapery walked us through what it’s truly like to work with their family-owned business, and why their clients consistently praise not just the finished product, but the process itself.

Top Treatment Drapery is a second-generation business, founded and operated by Claire’s mother-in-law Sue Bremer Wolanski and her husband Mark, with more than 25 years serving homeowners through custom window treatments. From the beginning, their focus has been simple: understand the client, do the work right, and stand behind everything they sell.

Claire shared how their client-centric design approach starts with listening—learning how a space is used, what matters most to the people living there, and what success actually looks like for each room. Everything they sell is custom-made for the client’s windows, which makes precision non-negotiable. If a measurement needs double-checking, they grab a ladder or make a return trip—accuracy matters.

What really stood out was their commitment to communication and transparency. Their clients know exactly when to expect them and shipping is closely tracked on orders, often scheduling installations ahead of arrival for right away when the product is ready. Client questions are answered promptly and clearly. Claire noted clients also consistently commend them for doing what they say they’ll do.

That reliability is reinforced by craftsmanship and care. Since they service what they sell, they only deal in high-quality and high-durability product, leaving each workspace cleaner than they find it too.

In the end, Top Treatment Drapery isn’t just about beautiful window treatments—it’s about trust, respect, and delivering exactly what was promised.

If you’re looking to work with a small business that values family, precision, and integrity, Claire Stewart and Top Treatment Drapery are ready to connect with you today.

And if you’d like to meet professionals like Claire—people who genuinely care about how they serve—we’d love to have you visit or join us at Border to Border.

Border to Border will be off for a two week holiday break on December 24 and 31, and will return for our next meeting on January 7, 2026 at 7am.